Napier Street Aged Care South Melbourne

Get to know
our community

Established in 1993 as a low care hostel, Napier Street Aged Care has grown and developed into a beautifully restored boutique aged care facility, which continues as a not-for-profit organisation, focussing on the needs of older residents of the Port Phillip community.

Our philosophy is to put people first and create a culture that prioritises the needs of our residents

Respect

At Napier Street Aged Care, respect lies at the heart of everything we do. We believe in fostering meaningful relationships based on trust, understanding, and honest communication. We treat each resident with the utmost dignity, honoring their individuality and unique life experiences.

Compassion

With compassion as our guiding principle, we strive to create a warm and caring community that embraces each resident with open arms. Our staff exemplify true empathy, going beyond the basic needs to understand and meet the emotional well-being of our residents.

Innovation

Our commitment to staying at the forefront of best practices drives us to explore new ideas and approaches. We encourage our staff members to contribute innovative solutions. By incorporating cutting-edge technologies and practices, we optimize care delivery to meet the evolving needs of our residents.

Inclusiveness

We are committed to creating a supportive environment where all residents feel welcomed, valued, and a vital part of our community. Our diverse and culturally sensitive approach ensures that each resident's unique background is embraced and celebrated.

Excellence

We strive for the highest standards in care, service, and support, making it our common purpose to provide the best at all times. Our staff undergo continuous learning and development to deliver exceptional care, and we actively seek feedback from residents and families to improve our services further.

An iconic bluestone building with rich history

1993

Year founded

The landmark bluestone building was originally a girls’ orphanage, before it was bought by a trust, to provide residential care to seniors in the community.

1998

Refurbishment

The first major redevelopment after Napier Street’s  opening was in 1998 with the addition of a small dementia-specific wing.

2010

18 bed wing

Three level development adding a meeting room, extra bathroom to accommodate a high-low bath and an increase in the size of the activities room.

You’ll experience warmth and attentiveness from every single member of our team

The team at Napier Street Aged Care is a dedicated and experienced group of professionals who are committed to providing exceptional care and support to our residents. With a shared commitment to the values of respect, compassion, innovation, inclusiveness, and excellence, our leadership team leads by example, fostering a culture of trust, continuous improvement, and exceptional service delivery.

Board of directors

Mr. Frank O’Connor

Mr. Frank O’Connor

ARMIT, MACS (Snr), GAICD

Chair

Ms. Maryanne McPhee

Ms. Maryanne McPhee

B.App.Sc.(Speech Pathology), PG.Dip. (Pall Care)

Vice Chair

Ms. Brenda Nowlan

Ms. Brenda Nowlan

B.A., G.D.M.E., T.S.T.C.

Secretary

Mr. Nick Capes

Mr. Nick Capes

CA (SA)., BCom (Hons)

Treasurer

Mr. John Coldham

Mr. John Coldham

BA, LL.B

Ms. Patricia (Tricia) Tracey

Ms. Patricia (Tricia) Tracey

B.A.(Hons) B.Ed

Mr. Pablo Salina

Mr. Pablo Salina

B.A

Dr. Richard Whiting

Dr. Richard Whiting

M.B.,B.S., F.R.A.C.P.

Ms. Louise Crawford

Ms. Louise Crawford

BA - Arts

Ms. Elizabeth (Libby) Van Leeuwen

Ms. Elizabeth (Libby) Van Leeuwen

RN, ICU Cert, B.Ed, M. PET, Cert IV TAE

Management

Marie Crossland

Marie Crossland

Chief Executive Officer

Gabriel Villaflor

Gabriel Villaflor

Clinical Care Manager

Kathryn Guiao

Kathryn Guiao

Quality & Education Manager

"

I’ll never forget coming in to see her on her very first morning when much to my surprise she said ‘I think I’d like to stay here from now on. I feel safe and well cared for. I feel happy.

Sigrid Thornton

Sigrid Thornton

Family of resident

"

And so I am so happy being cared for by a wonderful kind staff, supported by an excellent management and unselfish staff, and a community Board.

Patricia Brown, OAM JP

Patricia Brown, OAM JP

Resident

Napier Street Aged Care Services South Melbourne