Napier Street Aged Care South Melbourne

aged care

Your aged care home
at Napier Street

Welcome to Napier Street, where compassion, respect, and excellence define our approach to resident-centered care. Our warm and inviting community is designed to provide a nurturing environment that enhances the well-being and quality of life for all our residents.

We invite you to experience the exceptional support and lifestyle that defines our aged care home at Napier Street.

The benefits of living in a nursing home

Living in a nursing home offers a host of valuable benefits that promote well-being and peace of mind for residents and their families. With 24/7 care and support from trained professionals, residents receive assistance whenever needed, ensuring their safety and security. The nursing home environment fosters social interaction, providing a sense of community and companionship through various activities and events.

Why choose Napier Street for residential aged care

Person-centered Care

At Napier Street, we prioritize individualized care, tailoring our services to meet the unique needs, preferences, and goals of each resident. Our compassionate and dedicated staff work closely with residents to ensure they receive the support and attention they deserve.

Compassionate and skilled team

Our experienced team of healthcare professionals is committed to providing the highest standard of care. With empathy and expertise, they create a warm and supportive environment where residents feel valued and cared for.

Vibrant lifestyle programs

We offer a diverse range of activities and events that cater to various interests and abilities. Our vibrant lifestyle programs promote social engagement, mental stimulation, and a sense of purpose, enhancing the overall well-being of our residents.

Family-centered approach

We understand the importance of family involvement in the care journey. At Napier Street, we actively encourage family engagement and open communication, ensuring a collaborative approach to resident care.

Visiting a loved one

Visits are always important, and we strongly encourage friends and family to drop in regularly. While we do not have specific visiting hours, please be aware that meal times can be busy and generally we suggest calling in between 10am and 8pm to fit in with residents rising in the morning and going to bed at night. Outside these times, please simply contact the care staff on duty first.

Family and friends visiting residents who are undergoing end-of-life care are, of course, welcome to visit any time.If you’re heading out on a day trip or a meal, we ask that you discuss this with the nurse on duty beforehand, as some residents have specific medication that must be taken.It’s also important that we have a record of where our residents are, for security reasons.

Common residential aged care FAQs

Can residents go out to the local area?


We are close to shops, cafes and parks, we can assist with outings if you are unable to do this alone. Keeping in touch with community is always recommended

How is the quality of care monitored in aged care homes?


Aged care homes are subject to regular assessments and monitoring by government bodies to ensure compliance with quality and safety standards. Residents and their families can also provide feedback, which is considered in continuous improvement efforts.

Can family and friends visit residents in aged care homes?


Yes, family members and friends are encouraged to visit during respite care. Visitors are welcome at all times.

What services and support are provided in permanent aged care?


Permanent aged care offers a range of services, including personal care, nursing support, medication management, meals, housekeeping, and access to recreational activities and social events.

How do I know if permanent aged care is suitable for me or my loved one?


Assessing the need for permanent aged care involves considering factors such as the individual's health condition, level of mobility, and ability to live independently. Consulting with healthcare professionals and conducting an aged care assessment can help determine suitability.

What is permanent aged care?


Permanent aged care refers to long-term residential care provided to seniors who require ongoing support and assistance with their daily activities and healthcare needs.


I’ll never forget coming in to see her on her very first morning when much to my surprise she said ‘I think I’d like to stay here from now on. I feel safe and well cared for. I feel happy.

Sigrid Thornton

Sigrid Thornton

Family of resident


And so I am so happy being cared for by a wonderful kind staff, supported by an excellent management and unselfish staff, and a community Board.

Patricia Brown, OAM JP

Patricia Brown, OAM JP


Napier Street Aged Care Services South Melbourne