
Our guide
to aged care
Everything you need to be informed without feeling overwhelmed when choosing a new home
We aim to make the journey a seamless transition during what can be a stressful time
Commonly asked questions
What services and support are provided in permanent aged care?
Permanent aged care offers a range of services, including personal care, nursing support, medication management, meals, housekeeping, and access to recreational activities and social events.
How do I know if permanent aged care is suitable for me or my loved one?
Assessing the need for permanent aged care involves considering factors such as the individual's health condition, level of mobility, and ability to live independently. Consulting with healthcare professionals and conducting an aged care assessment can help determine suitability.
What is permanent aged care?
Permanent aged care refers to long-term residential care provided to seniors who require ongoing support and assistance with their daily activities and healthcare needs.
Lifetime cap in non-clinical care contribution?
There is lifetime cap that apply to the Non-clinical contribution. Meaning once an individual reaches this amount, you will nolonger be required to contribution to non-clinical care costs.
A four-year cap also applies to the NCCC .The fee ceases after a resident pays it for four years, even if they have not reached the lifetime cap amount.
Lifetime caps are indexed annually. the capamount that applies to you are those that are current when you reach them, notthose that were current when you entered care.
The maximum an aged care home can changeyou as of 1 November 2025 is:
$135,318.69 in a lifetime
When should I get a financial assessment?
Most people should complete their assessment after they have been assessed for an aged care home and before they have entered care. However, if you want to understand your costs upfront, you can complete your financial assessment earlier
How do I know if I need to pay a hotelling contribution or non-clinical care contribution?
There is a link to the My Aged Carewebsite Fee estimator to find out if you need to pay a Hotelling contribution or Non-clinicalcontribution and get an estimate of what the amount might be.
You need to complete a financial assessmentto find out the exact amount. Read more about financial assessments and find out if you need to complete one using our Income and means assessments tool.
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