FAQs

Yes, family members and friends are encouraged to visit during respite care. Visitors are welcome at all times.

We are close to shops, cafes and parks, we can assist with outings if you are unable to do this alone. Keeping in touch with community is always recommended

Aged care homes are subject to regular assessments and monitoring by government bodies to ensure compliance with quality and safety standards. Residents and their families can also provide feedback, which is considered in continuous improvement efforts.

There is lifetime cap that apply to the Non-clinical contribution. Meaning once an individual reaches this amount, you will nolonger be required to contribution to non-clinical care costs.

A four-year cap also applies to the NCCC .The fee ceases after a resident pays it for four years, even if they have not reached the lifetime cap amount.

Lifetime caps are indexed annually. the capamount that applies to you are those that are current when you reach them, notthose that were current when you entered care.

The maximum an aged care home can changeyou as of 1 November 2025 is:

$135,318.69 in a lifetime

Permanent aged care offers a range of services, including personal care, nursing support, medication management, meals, housekeeping, and access to recreational activities and social events.

Assessing the need for permanent aged care involves considering factors such as the individual's health condition, level of mobility, and ability to live independently. Consulting with healthcare professionals and conducting an aged care assessment can help determine suitability.

Permanent aged care refers to long-term residential care provided to seniors who require ongoing support and assistance with their daily activities and healthcare needs.

Most people should complete their assessment after they have been assessed for an aged care home and before they have entered care. However, if you want to understand your costs upfront, you can complete your financial assessment earlier

There is a link to the My Aged Carewebsite Fee estimator to find out if you need to pay a Hotelling contribution or Non-clinicalcontribution and get an estimate of what the amount might be.

You need to complete a financial assessmentto find out the exact amount. Read more about financial assessments and find out if you need to complete one using our Income and means assessments tool.

Respite aged care provides short-term, temporary care for seniors, allowing their regular caregivers (e.g., family members or friends) to take a break from their caregiving responsibilities.

Respite care can vary in duration depending on the individual's needs and the availability of the aged care facility. It can range from a few days to several weeks.

Respite care is available to seniors who require temporary support and have an assessed need for care. Eligibility is determined through an Aged Care Assessment Team (ACAT) assessment. Private respite care is also available.

Yes, you can choose the respite care facility based on your preferences, needs, and availability. It's essential to find a facility that can accommodate your requirements during the preferred dates.

Respite care offers services similar to permanent aged care, including assistance with daily activities, meals, medication management, and access to recreational activities.

Yes, family members and friends are encouraged to visit during respite care. Visitors are typically welcome during the facility's visiting hours or home care arrangements.

Palliative aged care is specialized care provided to seniors with advanced, life-limiting illnesses or conditions. The focus is on managing symptoms, promoting comfort, and enhancing the quality of life during this phase.

Palliative aged care is suitable for seniors with a terminal illness or those with complex healthcare needs that require specialized support and pain management.

Palliative aged care differs from other forms of aged care as it specifically focuses on end-of-life care and providing comfort and support during this stage of a person's life.

Palliative aged care encompasses pain management, symptom control, emotional support, spiritual care, social services, and bereavement support for the resident and their family.

Yes, palliative aged care is personalized to meet the unique needs and preferences of the resident and their family. It aims to respect the person's wishes and provide care according to their goals and values.

Family members are encouraged to be actively involved in the palliative care process. They can participate in care planning, decision-making, and receive support through the journey.